Welcome to the terms and conditions of use of our mobile application Melba (which we call "App" below).
We wish you a good reading 🤓
When you create an account to access the app, you will be asked to confirm whether you agree to these terms. If you do not agree to these terms, you should not confirm that you agree to them and you should delete the application from your device.
You should also read our Privacy Policy, which, while not part of the contract between us, includes important information about the data, including personal data, that we collect from and about you when you use the Application.
📮 We are available by email for all your requests at the following address: contact@melba.app
Melba is the trading name of the simplified joint stock company of the same name, registered in France under SIREN number 904449568.
🇫🇷 Our head office is located in Paris, at 18 bis rue d'anjou (75008).
Your use of the App may also be subject to the rules and policies of the Apple® App Store® and the Google Play™ Store, depending on the type of device on which you have installed the App. If there is a difference between those rules and policies and these Terms, these rules and policies will apply instead.
We may make minor changes to these Terms without notice to you, so long as such changes do not materially affect your rights. If we make changes to these Terms that may materially affect your rights, we will attempt to give you reasonable advance notice of such changes by e-mail or by drawing your attention to such changes in the Application.
If you do not agree to these changes, you should not confirm your agreement and should delete the application and your account.
This does not affect your legal rights as a consumer under the rules and policies of the Apple® App Store® and Google Play™ Store.
We may make changes to the App at any time to add features or improve performance, reflect changes in your device's operating system, address security issues, or comply with any applicable law or regulation.
If you choose not to install updates, you may not be able to continue using the application or the application may not work as it should.
Due to the mature nature of the content, we do not direct the app to children and we do not knowingly collect personal data from children. For this purpose, a "child" is defined as anyone under the age of 18 or over the age of majority where our website or application is accessed.
We have given our app an age rating of 17+ in the Apple® App Store®. This is equivalent to an ESRB "Mature" and PEGI 16+ rating.
To learn more about how to set parental controls on your child's Apple device, please visit the Apple website.
In addition, we have added the obligation to fill in their date of birth before accessing all our content. This verification allows us to block access to the application to minors.
If you have parental responsibility for a child under the age of 18 and are concerned that we have collected personal information about your child, please contact us at contact@melba.app.
We give you personally the right to use the App. You may not transfer the App, including your subscription to the App, to another person. If you sell a device on which the App has been installed, you must remove the App from the device.
If you install the application on a device that you do not own, you must have the permission of the device owner to do so. You will be responsible for complying with these terms whether or not you own the device.
If you choose or are provided with a username, verification code or other piece of information as part of our security procedures, you must treat this information as confidential and not disclose it to any other person.
We reserve the right to deactivate your account at any time if you have informed us, or if we have a reason to believe that your account has been compromised in any way.
The application is provided for informational purposes only. At the time of writing these terms and conditions, it does not create a relationship between a physician or therapist and a patient. If you are concerned that using the Application may pose a risk to your mental or physical health and safety, you should seek professional or specialist advice before using the Application.
While we only work with reputable and experienced therapists to develop the content available through the App, we make no representations or warranties, nor do we give any guarantees, that the App will benefit you or be tailored to your particular needs.
You may use the application only for private, non-commercial purposes.
You agree that, unless permitted by the laws of the country or territory in which you reside, you will not: