We answer all your questions

Melba & your couple:

Who is Melba for?

Melba is for anyone who wants to explore their intimacy with a consenting partner! To enjoy a Melba episode, you don’t need to have had any specific experiences beforehand—there’s something for everyone, no matter what your desires may be. We recommend Melba to couples who communicate at least a little about intimacy, so that both partners can express what they do and don’t want.
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Finally, Melba is for all ages (because you’re never too old to have a playful spirit and enjoy yourself).

Do I necessary have to use Melba with my partner?

We highly recommend it! You can always listen to the episodes on your own with a healthy dose of imagination, but we recommend playing along with a partner to really get the most out of the experience.

I'm not with the same partner anymore, how do I change their name / identity in the application?

If your partner is no longer the same person, you can go to the menu, click on "My Profile," and then change your partner's first name and gender. Please note that if you change your partner's gender, the suggested experiences will change to reflect each individual's orientation. The next time you close and then reopen the app, all changes will be reflected.

Subscription & Billing :

Is Melba a paid application?

When you sign up, you can choose to take advantage of a free 7-day trial; if you then sign up for the annual subscription, you can also choose to subscribe directly on a monthly basis.

What is the use of being Melba Premium?

Melba Premium gives you unlimited access to:
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• all episodes on the app
• programs and challenges
• new episodes
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How do I cancel my subscription?

If you no longer wish to subscribe, you can cancel your subscription directly from the Google Playstore or Appstore. Simply follow the steps below:
- for the Playstore: here
- for the Appstore: here
Alternatively, you can just go to your store, select Melba in your proposed subscriptions and manage your commitment directly here.

I have a coupon code, how can I use it?

If you got a Melba promo code, you can use it at the screen that offers you to subscribe, at the bottom right, by clicking on "Promo Code?"

Melba Experiences:

Who are the voices of Melba?

Melba's voices—whether female or male—are recorded by professional voice actors in a recording studio, who are instructed to adopt a pleasant tone without being too intrusive.

How to suggest new experiences?

If you have any ideas for new scenarios you'd like to try out, email us at contact@melba.app, or send us a direct message on Instagram!

I have comments to make on an episode : how can I give them?

Share them with us! You can already give your opinion at the end of an episode, but if you have more details to give us, you can either write to us at contact@melba.app or answer this questionnaire directly.

Our values:

Who is behind the Melba application?

Melba was born out of a collaboration between Lucie and Vincent, two entrepreneurs who wanted to help couples explore their intimacy more easily—and who felt that existing solutions were either of poor quality or promoted a outdated view of intimacy.

What is a "couple" for Melba?

For Melba, a couple is any duo who share some form of intimacy, however they define their commitment and however long they've been together!

What view of intimacy does Melba promote?

Privacy, according to Melba, is:
- one where there are 0 rules but 1,000 possible scenarios
- one where you can let yourself be guided or take the lead
- one that explores a world of play and gestures
- one that slows things down and breaks from the rhythm we’ve grown accustomed to
- one you want to try, even just once out of curiosity
- the one where everyone can communicate freely
- the one where we can laugh, have fun, and become whoever we want to be
- the kind where we fully connect to the present moment, to our own sensations, and to those of our partner
- the kind where performance has no place
- the kind that helps us accept and love our bodies just as they are
- the kind we want to recommend because we feel more fulfilled
- the kind that doesn’t offend and respects everyone’s sensitivities, and everyone’s stories
- the one where consent is a resounding yes!

Privacy & Security:

How does Melba ensure that my data is kept confidential?

Please know that for Melba, the confidentiality of your data is our top priority. To understand how we guarantee the security and confidentiality of your data, you can read our Privacy Policy directly by clicking on this link.

How do I delete my data?

You can delete your account by using the corresponding function directly on your profile in the application. By deleting your account, we will delete all your data within 48 hours of your request.